Firstly, please contact us on 0203 829 6761 for a claim form and to register your claim.
If you need a claim form you can download it at www.travel-claims.net.
Alternatively, write to us at the address below, detailing the section of the insurance you wish to claim on, the master policy number and the policy reference.
Travel Claims Facilities
1 Tower View
Kings Hill
West Malling
Kent
ME19 4UY