Coronavirus FAQs

Questions about cover for coronavirus? Read our FAQs and find out what our policies can do for you. If you would like to contact us, please note we are currently only available 09:00 to 17:30 Monday to Friday due to reduced operational capacity. Thank you.

Contact us

Don't hesitate to contact us if you have a question that we haven't answered in our FAQs.

Request Policy Document
If you would like to receive a copy of your policy documentation, including any medical declaration(s), please use this form.

Request Policy Date Changes
If you wish to begin the process of changing the dates of your insurance policy, please complete this short online form.

Request Policy Refund
If you wish to begin the process of cancelling your policy, please complete this short online form.

Claims information: Claims information and contact details can be found on our claims information page.

Enquiries email: info@guestfirst.co.uk

Guest First Insurance
Rothwell & Towler
Tourism House
Woodwater Park
Pynes Hill
Exeter
Devon
EX2 5WS

Telephone: 0345 90 80 101

Opening hours:
We are open Monday to Friday 09:00 to 17:30