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What your Guest First Policy gives you

Any UK resident up to the age of 100 can protect their holiday from as little as £14.00 per booking. Click here to see our policy pricing information.

Need it now? Get your holiday cancellation insurance quote here.

Cancellation cover

Guest First Holiday Insurance will cover you should you cancel or cut short your holiday due to death, injury, illness or redundancy, summons for jury service or as a court witness or if your home becomes uninhabitable.

Cover for relatives or business associates

Guest First also provides cover if you or any members of your party are unable to travel due to the death, severe accidental injury or serious illness of close relatives or business associates who are not travelling.

Delays and breakdowns

You'll also be safeguarded against public transport delays of twelve hours or more, due to a strike, industrial dispute, weather conditions or mechanical breakdown and you'll have access to our 24-Hour Emergency Assistance Service if things go wrong.

Extra Care for extra peace of mind

Guest First Extra Care is included as a free of charge package with every Guest First policy and includes unexpected travel and accommodation expenses up to £1000, pollution of beaches compensation of £10.00 per day, motor breakdown benefit of £20.00 per day and holiday accommodation becoming uninhabitable cover for up to £200.

For policies underwritten by PTI Insurance Company Limited and issued before 1st December 2012:

Travel Insurance Policy Wording

Important features of our Travel Insurance

For policies underwritten by Travel Insurance Facilities Group (TIF) issued after 1st December 2012:

See the small print: Read the Guest First FULL POLICY WORDING here Single Trip (Master policy number RTTRT40025-03)

For policies underwritten by Travel Insurance Facilities Group (TIF) issued after 1st December 2013:

Guest First (Master Policy RTURT40025-03)


Guest First Insurance, Tourism House, Woodwater Park, Pynes Hill, Exeter, EX2 5WS
T: 0845 90 80 101
E: info@guestfirst.co.uk

Payment options

Guest First Insurance is a trading name of Rothwell & Towler (2013) Ltd and is an appointed representative of Crispin Speers & Partners Ltd who are authorised and regulated by the Financial Conduct Authority, FCA register number 311507. Travel insurance premiums and availability of cover may vary depending on individual circumstances. If you are a consumer insured (i.e. a person buying insurance wholly or mainly for personal purposes unrelated to your employment), you have a duty to take reasonable care to answer questions fully and accurately, and that any information you volunteer is not misleading. This duty exists before the cover is placed, when renewed, or altered at any time throughout the duration of the policy. If you do not do so, your Insurer may be able to void your policy from inception. Rothwell & Towler (2013) Ltd, Registered in England No. 08294942. Registered Office: St Clare House, 30-33 Minories, London EC3N 1PE.